Accessing Your Account’s Responsible Gaming Dashboard
Before you can set any limits at Spinkings casino, you need to locate the responsible gambling tools. Log into your account and click on your profile icon in the top-right corner. From the dropdown menu, select “Responsible Gaming” or “My Limits”. The dashboard loads instantly and shows your current status – deposit limit, loss limit, wagering limit, and session timer. If you have never set limits before, all fields will display “No Limit”. This dashboard is the central hub for all self‑management features. To proceed, you must confirm your identity by re‑entering your account password. This extra step prevents unauthorised changes and is mandatory for every limit adjustment. The process takes under two minutes and works on both desktop and mobile browsers. If your session times out, simply log in again – your partial changes are not saved until you click “Apply”.
Step‑by‑Step: Setting Deposit, Loss & Wagering Limits
Once inside the dashboard, you will see three main limit categories. Deposit limit controls how much you can add to your balance per day, week, or month. Choose the period that suits you – daily limits reset at 00:00 CET, weekly on Monday, and monthly on the 1st. Enter the amount in EUR (or your chosen currency) and click “Set Limit”. For loss limit, the calculation is based on net losses (deposits minus withdrawals) over the same periods. You can set a loss limit lower than your deposit limit – for example, €200 weekly deposit with a €100 weekly loss limit. The wagering limit restricts the total amount you can bet, including both wins and losses. Typical values range from €500 to €5,000 per week. All limits take effect immediately after confirmation and cannot be increased for 24 hours. To decrease a limit, the change is effective at midnight. Keep in mind that existing bets placed before the limit change are not affected. A confirmation email is sent to your registered address.
For a quick reference, here is how the three main limits compare:
| Limit Type | What It Controls | Minimum Value | Cool‑off Before Increase |
|---|---|---|---|
| Deposit Limit | Total amount you can deposit in a chosen period | €10 | 24 hours |
| Loss Limit | Net losses (deposits minus withdrawals) in a period | €10 | 24 hours |
| Wagering Limit | Total amount you can stake (bets placed) | €50 | 24 hours |
Activating the Reality Check & Session Timer
The reality check is a pop‑up that appears after a set amount of playing time, showing your current session length, total deposits, withdrawals, and net win/loss. To activate it, toggle the “Reality Check” slider in the Responsible Gaming menu. You can choose intervals of 15, 30, 60, or 120 minutes. When the timer runs out, the game screen is blocked until you acknowledge the pop‑up. This feature works on all game categories – slots, table games, and live dealer. Additionally, you can set a session timer that automatically logs you out after a defined period. Options range from 1 hour to 12 hours. Once the session ends, you must re‑enter your password to resume play. No bonus rounds or pending bets are interrupted – the timer waits until your current spin or hand finishes. These tools are especially useful if you lose track of time while playing, and they integrate with the overall limit system: you cannot set a session timer longer than your daily deposit limit allows, ensuring consistency.
Self‑Exclusion: Temporary and Permanent Options
If you feel that setting limits is not enough, Spinkings casino offers self‑exclusion periods of 1 day, 1 week, 1 month, 6 months, or permanently. Navigate to the “Self‑Exclusion” tab in the Responsible Gaming section. Choose the duration and confirm by clicking “Exclude Me”. During the exclusion, you cannot log in, deposit, place bets, or use the Spinkings casino platform in any way. All active bonuses, free spins, and pending withdrawals are automatically cancelled – funds in the account are returned to the payment method used for the last deposit within 48 hours. For permanent exclusion, you must contact support via live chat or email with a request that includes your full name and registered email address. Permanent exclusion is irreversible, so think carefully before choosing it. After the temporary period expires, you will be automatically unblocked – no reactivation needed. However, you can request early removal only after the minimum exclusion period (1 day) ends, by contacting support and confirming your decision via a 24‑hour cooling‑off email.
Common Problems and Troubleshooting Tips
Some users encounter issues when setting limits. The most frequent problem is the “Limit Already Exists” error – this happens when you try to set a deposit limit lower than your current outstanding wagering requirement. For example, if you have an active Spinkings casino bonus with a 35x wagering requirement and your pending bets total €500, you cannot set a deposit limit below that amount until the wagering is cleared or the bonus expires. To resolve it, first finish the wagering or forfeit the bonus (note: forfeiting cancels any pending bonus funds). Another common issue is the “Session Timeout During Setup” – if you take more than 15 minutes to fill in the form, the system logs you out for security. Simply log back in and start again – your previous draft is not saved. If the reality check pop‑up does not appear, ensure your browser allows pop‑ups from the casino domain. For mobile users, the session timer may show incorrect time if the app is closed and reopened – always check the timer on the website version for accuracy. Lastly, if you accidentally set a limit that is too restrictive, remember that you can decrease it at any time (effective at midnight) but must wait 24 hours to increase it. Use the “Request Increase” button and follow the email confirmation.
Here is a checklist of actions to take after setting your limits:
- Verify all limits are active by checking the “Current Limits” summary on the dashboard.
- Test the reality check by playing for the interval you set – the pop‑up must appear.
- Ensure your session timer logs you out after the chosen period (use a stopwatch to confirm).
- Check your email for confirmation messages from the casino – save them as proof.
- If you opted for self‑exclusion, log out and try to log back in to confirm the block is active.
Additional Responsible Gambling Tools You Might Miss
Beyond the core limits, Spinkings casino provides a few lesser‑known features. The “Cool‑Off” function lets you pause your account for up to 72 hours without full self‑exclusion. It is accessible from the same Responsible Gaming tab – choose a duration (6, 12, 24, 48, or 72 hours) and confirm. Unlike self‑exclusion, cool‑off does not cancel pending bonuses or withdrawals; it only blocks new deposits and gameplay. You can also set a deposit limit per transaction – a hard cap on how much you can add in a single deposit. This is separate from the daily/weekly limit and is useful if you want to control impulsive top‑ups. To enable it, go to “Payment Limits” under the Banking section. Minimum per‑transaction limit is €5, maximum is €10,000. Additionally, the casino offers a “Loss Limit Reset” option – once per week you can reset your loss counter to zero (so losses from earlier in the week are not counted toward the limit). This helps if you lost money early in the week but want a fresh start. Finally, all responsible gambling tools are linked to a single account – if you change devices, the limits follow you. spinkings casino also supports GamStop integration for UK players, but for non‑UK users the built‑in tools are equally effective.